Strong stakeholder relationships are rarely built on process alone. They are built on…
STORIES
Stories are the things we remember, personal thoughts, ideas and learning committed to paper.
We would love you to either share your personal story or what it has been like as you started to share these ideas with others.
Most importantly we feel it is important to share and inspire others with your learning.
Turning Meetings into Momentum: Using the ‘What’s Working’ Approach
Michael and his line manager noticed a familiar problem: their eight-weekly Performance and Development…
Leading Through Facilitation
When Sarah was first asked to facilitate on the Leadership Programme, her initial reaction…
Transforming Touch Points into Turning Points
What first drew me to using powerful questions was the potential they had to transform routine, transactional…
Crafting Confidence: How Creativity Sparked Fresh Ideas
Walking In with Assumptions, Walking Out with Purpose. I can still picture that first day…
The Impact of Using Powerful Questions
Over the past 2 years I have been putting into practice the learning from the Case Management Leadership Development…
More Than a Course: My Experience with the LAA Personal Leadership Programme
Walking In with Assumptions, Walking Out with Purpose. I can still picture that first day…
From Feedback to Flourishing: CMIT’s Strengths-Based Culture Shift
At the Case Management Improvement Team (CMIT), we’ve reimagined how feedback drives change. Our response…
Conversations That Build Strength, Clarity, and Connection
Great leadership isn’t about having all the answers – it’s about having the right tools for the moment. Since…
Using the “What’s Working Grid” to Support and Challenge
Supporting and constructively challenging team members is a delicate balance, especially when they’re…
How Making Thinking Space Transforms Conversations at Home and Work
Sometimes, the most powerful thing you can do in a conversation is… say nothing. It’s easy to…
The Power of a Leadership Compass: Turning Reflection into Clarity
I’m not the most artistic person, so when faced with the task of creating a Personal Leadership Compass, I initially…
Leadership Compass: A Compass, a Culture, a Choice
What happens when you pause long enough to think deeply about who you are, what grounds you, and…
The Case for Turning on Your Camera
Catherine recently tried out the universal truth with a bit of humour borrowed from our very own Fiona Macneill…
The Impact of Strengths-based Leadership in the Civil Billing Team
Over the past 12 months, the Civil Billing team has experienced a period of exceptional performance, underscored by outstanding results…















